vp77 Privacy Policy — How We Handle Your Data

This Privacy Policy ("Policy") describes how vp77 ("we", "us", "our") collects, uses, stores, discloses and protects personal information about individuals who access or use the vp77 online gaming platform at vp77.ws ("Platform"). By creating an account or using the Platform, you acknowledge that you have read and understood this Policy and agree that vp77 may process your personal data as described herein. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

vp77 is committed to handling your personal data with integrity and transparency. We collect the minimum data necessary to provide you with a secure, functional and enjoyable gaming experience. We take our data protection obligations seriously, and we never use your personal information for purposes beyond those set out in this Policy without your express consent. If you have questions about how your data is handled, please contact our support team at [email protected] — the address is provided as plain text and is not a clickable link.

vp77 uses your personal data only for the purposes described below. We do not use your data for automated decision-making that produces legal or similarly significant effects without human review. The lawful bases on which we process your data include contractual necessity (processing required to operate your account), legal obligation (KYC, AML and regulatory compliance), and legitimate interest (fraud prevention, platform security and service improvement).

• 🎮 Account Operation To create and maintain your vp77 account, authenticate your identity at login, process deposits and withdrawals, and deliver the games and betting markets you access on the Platform.
• 💳 Payment Processing To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa or Mastercard, reconcile transactions, and investigate any payment disputes or failed transaction queries you raise.
• 🪪 Identity Verification To verify your identity and age in compliance with our KYC obligations, confirm that you meet the 21+ age requirement, and prevent underage gambling and account fraud.
• 📣 Communications & Promotions To send you service-related notifications (e.g. deposit confirmation, withdrawal status, responsible gaming reminders) and, where you have not opted out, promotional communications about bonuses and seasonal offers relevant to you as a Bangladesh-based player.
• 🛡️ Fraud & Security To detect and prevent fraudulent activity, money laundering, multiple account creation, bonus abuse and other prohibited conduct described in our Terms & Conditions, and to protect the integrity of the vp77 Platform for all players.
• ⚖️ Legal Compliance To comply with applicable anti-money laundering (AML) regulations, respond to lawful requests from competent authorities, and meet record-keeping obligations required under applicable law.

vp77 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Account registration data and gameplay history are retained for the duration of your account and for a minimum period following account closure to satisfy regulatory record-keeping obligations, anti-money laundering requirements and to support the resolution of any disputes arising after account closure. The specific retention period varies depending on the category of data and the applicable legal requirement, but in no case will data be retained longer than necessary.

When data is no longer required to be retained, vp77 will delete or anonymise it in a secure manner. You may request early deletion of your personal data (subject to any legal hold obligations) by contacting the vp77 support team after closing your account. vp77 will confirm in writing whether your deletion request can be fulfilled in full, and if not, explain which data must be retained and why.

vp77 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and the Platform; password hashing using industry-standard algorithms so that plaintext passwords are never stored; access controls that restrict Platform staff access to personal data on a strict need-to-know basis; regular security reviews of Platform infrastructure; and secure data storage with encrypted backups.

While vp77 takes reasonable and appropriate steps to protect your personal data, no internet-based platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a risk to your rights and freedoms, vp77 will notify affected players promptly and take immediate steps to contain and mitigate the breach. We encourage all players to use strong, unique passwords for their vp77 accounts and to log out after each session, particularly when using shared or public devices.

vp77 may update this Privacy Policy from time to time to reflect changes in our data practices, Platform features or applicable legal requirements. Where we make material changes — meaning changes that could meaningfully affect your privacy rights or how we process your data — we will take reasonable steps to notify you before the changes take effect. This may include displaying a prominent notice on the Platform or sending a notification to your registered mobile number. The "Last Updated" date at the top of this Policy will always reflect when the most recent revision was made. Your continued use of the Platform following any update to this Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically.